FAQs

Coastal Self Storage

Have a storage unit-related question? We have the answer. Check out these FAQs and give us a call today for more information!

  • Where are you located?

    Coastal Self Storage is located at 521 American Legion Highway in Westport, Massachusetts. We also have another location right down the road at 1180 American Legion Hwy, Westport, MA. If you're looking for temperature controlled storage units, stop by or contact us today!
  • What are your office or access hours?

    Our office and access hours are the same. We are open Monday and Friday from 9:00 AM to 5:00 PM, Tuesday, Wednesday, and Thursday from 9:00 AM to 7:00 PM, and Saturdays from 9:00 AM to 2:00 PM. We are closed on Sundays. For more information on our temperature controlled storage units, call Coastal Self Storage today.
  • How can I learn more about your facility?

    We would love for you to come to Coastal Self Storage for a tour! Call us today to schedule a time for our on-site team to show you around, demonstrate our security features, show you the variety of temperature controlled storage units we offer, and walk you through the easy process of becoming a customer.
  • How will you keep my belongings safe?

    The Coastal Self Storage facility is gated and fenced for your safety. We have 24/7 security monitoring and an on-site attendant to ensure you and your items are safe while in our care. Get in touch with our team today to learn more about our temperature controlled storage units.
  • How do you simplify the storage process?

    We provide our customers with dollies and handcarts at the facility to make it easier to move their belongings. We have truck rentals on-site through U-Haul, and we offer RV, car, and boat parking. Additionally, Coastal Self-Storage customers have access to online bill pay! For quality temperature controlled storage units, call our team today.
  • What size storage unit do I need?

    The right storage unit depends on what you plan to store. Smaller units are ideal for boxes, seasonal items, and small furniture, while larger units can accommodate the contents of an apartment, home, RV, or business inventory. Our team is happy to help you choose the best size based on your needs. For quality temperature controlled storage units, call Coastal Self Storage today!
  • Do you offer climate-controlled storage units?

    Yes. We offer temperature controlled storage units designed to help protect sensitive belongings such as furniture, electronics, documents, antiques, and other items that may be affected by extreme temperatures or humidity changes. Call our expert team to learn more.
  • Can I rent a storage unit for a short period of time?

    Absolutely. We offer flexible short-term and long-term storage options for homeowners, students, businesses, and anyone in transition. Whether you need storage for a month or several years, our temperature controlled storage units are here to help you.
  • What items are not allowed in storage units?

    For safety reasons, customers may not store hazardous materials, flammable liquids, explosives, illegal items, perishable food, or live animals inside storage units. If you have questions about a specific item, please contact our team before storing it in our temperature controlled storage units.
  • Do I need my own lock for the storage unit?

    Customers are welcome to bring their own lock, but we also offer storage and packing supplies on-site for added convenience. Using a secure lock helps ensure your belongings remain protected during storage. For more information or to rent one of our temperature controlled storage units, call Coastal Self Storage today. We cannot wait to assist you!